Frequently Asked Questions
Q: How often should my chimney be cleaned?
A: Even if you rarely use your fireplace it can suffer damage from wildlife and the elements and an annual inspection is vital to its safe operation. The National Fire Protection Association recommends that chimneys, fireplaces and vents be inspected once per year.
Q: Is my stove eligible for a tax credit?
A: Credits may be available for your stove. The amount of credit will depend on your tax situation and the product chosen but we can help you assess the availability of any federal or local funds.
Q: Can I heat my entire home with a stove?
A: Absolutely. Your stove or insert can provide 100% of your home’s heating needs or serve as supplemental heat to reduce ever-rising utility bills. A home assessment will be necessary to determine the insert or stove size necessary to serve your needs.
Q: Do you provide stoves for outdoor living?
A: Yes. Our new line of pellet smokers are a delicious and easy way to move your cooking outdoors. Or our masonry experts can create an outdoor fireplace complete with stone or brick chimney.
Q: Why buy locally instead of the web?
A: Only a local expert can assess your needs and match them to the right stove or insert. Installation, service and professional advice are all much easier to obtain locally at prices no higher than you would pay on the web.
Q: What areas does your company service?
A: We service a very large area here in Missouri. Some of the cities we service are: Springfield, Ava, Ash Grove, Billings, Branson, Bois D’Arc, Bolivar, Brookline, Buffalo, Cabool, Crane, Clever, Fair Grove, Fordland, Haltown, Highlandville, Hollister, Marshfield, Mt. Grove, Mt. View, Mt. Vernon, Nixa, Ozark, Pleasant Hope, Republic, Rogersville, Seymour, Strafford, Stotts City, Thayer, Walnut Grove, West Plains, Willow Springs, Willard. If your city is not listed, please call us to check if we service your area.
Q: Does Smitty’s Chimney only clean chimneys?
A: No. Not only do we clean chimneys but we also provide many other services. Other services we offer include: Wood, Corn, & Pellet Stove Sales, Estimates & Installations, Gas Logs & Gas Unit Sales, Chimney Repair & Stainless Re-Lining, Custom Caps & Chase Covers, Custom Stone & Brickwork, Hearth Accessories & Pellet Sales, and we are also a dealer of Green Mountain Grills.
Q: What brands do you carry?
We carry several brands. Some of the brands we carry are; CountryFlame, MagnuM, Pacific Energy, Piazzetta, St. Croix, True North, Monesson, and Empire. If you are interested in a particular brand please just give us a call and we will be happy to check availability of it.
Q: How do I set up an appointment?
Setting up an appointment with us is very easy. You can give us a call 417-864-4448, email us at firstname.lastname@example.org or through our Contact Us page, or just stop by our show room at 4535 West Chestnut Expressway, Springfield, MO.